Trusona for Salesforce

Integrating Trusona for Salesforce

Step 1 - Email Us Send an email to support.sf@trusona.com. In the body include: Your company name and Email address domain associated with your Salesforce account, e.g. "mydomain.com" if your email address is "me@mydomain.com" Trusona will use this information to generate an .xml file. Trusona will email that file back...

Trusona for Salesforce FAQ

General Who can use Trusona for Salesforce? A Salesforce admin must initially setup Trusona for Salesforce, but once setup, anyone in the organization with a Salesforce license can enjoy the friction-free, #NoPasswords Salesforce experience. How do I know it is really secure? Usernames and passwords are static and therefore not...

Trusona for Salesforce Trouble Shooting

1. Why am I getting a Single Sign-On Error? If you see the image below after trying to login using Trusona, go back to the login page where you see the Trusona button and refresh the login page in your browser. You will be able to login after refreshing the...

Updating Your Salesforce SAML Certificate

As a security measure, the SAML certificate that allows Trusona to authenticate you to your Salesforce expires annually from the time of certificate creation. When the certificate expires, authentication with Trusona will no longer work which is why you will have to create a new certificate before expiration and send...